Skip to content

Conditions

Whiplash and Neck Injury Care in Cheras, Kuala Lumpur

Whiplash is the neck injury that follows the head being thrown quickly forwards and back, most often in a rear-end collision, though a fall or a heavy tackle does the same thing. Read one line before the rest of this page: if you have just been in an accident, get assessed medically first. A fracture or an injury to the spinal cord is not something a chiropractor treats, and it has to be ruled out before anyone puts hands on your neck. Once that has been done, most whiplash is a soft tissue and joint problem that settles over weeks to a few months, and that is the stage where assessment and rehabilitation here are worth having.

5.0224 Google reviews

Open seven days · Cheras, Maluri

Registered chiropractors and physiotherapists in Cheras, Maluri. Open seven days, right beside Sunway Velocity.

  • Association of Chiropractic Malaysia
  • Gonstead Chiropractic Society Australia
  • ACCP accredited
  • Best Services 2023 award

Key takeaways

The short answers

What is whiplash?
A neck injury from the head being thrown rapidly forwards and back, most often in a rear-end collision. It strains muscles and ligaments and can irritate the joints of the neck.
What is the first thing to do after an accident?
Get assessed medically, before any hands-on care. Fracture and spinal cord injury need imaging and a doctor to exclude, and that has to happen first.
Why did my neck only start hurting the next day?
Because symptoms commonly take several hours, sometimes a day or two, to appear. Adrenaline masks a great deal at the scene, so feeling fine at the time proves little.
Is resting the neck the right thing to do?
Generally no. Guidance favours keeping up everyday activity within comfort over resting, and advises against leaning on a collar, because a neck held still stiffens and weakens.
When are you open?
Seven days a week, at Sunway Velocity in Maluri. Monday to Thursday and Saturday until 8pm, Friday until 5pm, Sunday until 3pm.

Does this sound like you?

Common signs

  • Neck pain and stiffness that often begins hours after the accident rather than immediately
  • Reduced ability to turn or tilt the head
  • Headache, most commonly starting at the base of the skull
  • Pain across the shoulders and into the upper back
  • Tenderness through the neck muscles when pressed
  • Tingling or numbness into an arm or hand
  • Dizziness, fatigue, or difficulty concentrating in the days afterwards
  • Disturbed sleep, and anxiety about driving or being a passenger

This list describes the condition in general. It is not a diagnosis. Only an in-person assessment can tell you what is causing your symptoms.

What contributes to it

Why it happens

The mechanism itself
The body is restrained by the seatbelt while the head keeps moving, so the neck is taken rapidly beyond its normal range and back again. That can strain the muscles and ligaments, irritate the small joints at the back of the neck, and in more forceful collisions involve the discs or the nerve roots. Speed matters less than people assume, and low-speed collisions can still produce genuine symptoms.
Delayed onset
It commonly takes several hours for symptoms to appear, and sometimes a day or two. Adrenaline at the scene masks a great deal. This is why feeling fine at the roadside is not evidence that nothing happened, and why a follow-up assessment a few days later is sensible even when the initial check was clear.
Guarding and disuse
A painful neck gets held still, and a neck held still stiffens and loses strength. Over a few weeks this becomes part of the problem in its own right, separate from the original injury. It is one of the reasons that gently returning to normal movement, rather than resting completely, is what current guidance advises.
The parts that are not just tissue
Poor sleep, worry about the neck, and anxiety about driving are common after a collision and they genuinely affect how recovery goes. They are not a sign that the pain is imaginary. They are a normal response to being in an accident, and worth naming rather than ignoring.

How we help

Our approach

  1. Medical assessment comes first, and we will say so

    If you have not yet been checked after an accident, that is the first step, not an appointment here. Fracture, dislocation and spinal cord injury need imaging and a medical opinion, and no responsible assessment of a recent whiplash begins without that having been dealt with. If you arrive here and anything in the history or examination raises those concerns, you will be sent on rather than adjusted, and we would rather refer you than treat something that is not ours to manage.

  2. Grading what actually happened

    Whiplash is commonly described in grades, from no complaint at all through neck pain with no physical signs, to neck pain with reduced movement and tenderness, to neck pain with neurological signs such as altered reflexes or weakness, and finally to fracture or dislocation. Where you sit changes what is appropriate, so the examination establishes that before anything else is decided.

  3. Restoring movement, gradually

    For the grades that suit conservative care, the work is to get the neck moving again without provoking it. Depending on what the examination finds, that can involve gentle hands-on care, soft tissue work and dry needling for muscle that has locked down, and a graded programme through our physiotherapy side. Adjustment is used where the assessment supports it, and your chiropractor will explain what they found and what they intend before anything happens.

  4. Getting back to normal activity

    Current guidance for whiplash favours keeping up everyday activities rather than resting the neck, and advises against relying on a collar, which tends to leave the neck stiffer. Your programme builds tolerance back up in stages, including the things people quietly avoid afterwards, such as shoulder checks when driving. Most people recover over weeks to a few months, and some take longer.

When to seek urgent care

See a doctor first if you have any of these

These need a medical assessment before you begin chiropractic care. If any apply to you, contact a doctor or go to the nearest emergency department.

  • Any neck injury not yet assessed medically, especially after a high-speed collision
  • Loss of consciousness at any point, or confusion, vomiting or worsening drowsiness
  • Severe pain or tenderness over the midline of the spine itself
  • Weakness, numbness or pins and needles in the arms or legs
  • Clumsiness in the hands, unsteadiness on your feet, or loss of bladder or bowel control
  • Dizziness, visual disturbance, difficulty speaking or swallowing, or slurred speech
  • A severe headache that is worsening rather than settling in the days after the accident

Frequently asked questions

What patients ask us

Should I go to hospital after a car accident, or straight to a chiropractor?

Get medically assessed first. Fracture, dislocation and spinal cord injury are not things conservative care is for, and they need imaging and a doctor to rule out. Once that has been done and you have been cleared, an assessment here for the joint and muscle side of the injury is a reasonable next step. If you come to us first and anything concerning turns up, we will send you on.

I felt fine at the scene and sore two days later. Is that normal?

Very. It commonly takes several hours for symptoms to appear, sometimes a day or two, because adrenaline at the time masks a lot. Feeling fine at the roadside is not evidence that nothing happened. If new symptoms turn up in the days afterwards, particularly anything neurological, get reviewed rather than waiting it out.

Should I wear a neck collar?

Current guidance advises against relying on one. A collar holds the neck still at exactly the point when gentle movement is what helps, and necks that are kept still tend to stiffen and lose strength. If a doctor has specifically told you to wear one, follow that, since they will have a reason. Otherwise the aim is to keep moving within comfort.

How long does whiplash take to recover from?

It usually improves over a period of weeks to a few months, though some people have symptoms for longer, and how the neck was loaded before the accident makes a difference. We will not put a number on your recovery before examining you. What we can tell you after an assessment is what stage you are at and what the sensible next few weeks look like.

Can you provide a report for an insurance or legal claim?

Ask us directly rather than assuming either way, because what we can provide depends on what is being requested and by whom. Whatever we do write reflects only what was found on examination here. Keep your own records too: the date of the accident, when symptoms started, and any medical assessment you have had.

Is this right for you?

Not sure if whiplash and neck injury care is right for you?

Tick anything that sounds like you. We will read it back honestly and tell you where to start, even if that is somewhere else.

Select the concerns that apply to you
Ask us on WhatsApp

Opens WhatsApp with your answers filled in. Nothing is sent until you press send there.

From our patients in Cheras

What people say after being seen here

Reception at Persistence Chiropractic Care, Sunway Velocity, Cheras Kuala Lumpur

Persistence Chiropractic Care

224 Google reviews

Write a review
  • Hishamuddin Badaruddin5 months ago

    As a medical doctor, I myself, like my fellow doctors, am usually my very own worst patient. I came to see DC Valerie with a back pain which I should have sorted out weeks ago. I was in KL for a short day trip and decided to get treatment as I had the afternoon free. I initially contacted another chiropractic clinic who did not have any slots open but recommended Dr Valerie. Well Dr Valerie is knowledgeable - diagnosed my scoliosis and that my right shoulder pain was due to my mid-thoracic region and that my back pain was due to other issues. Highly recommended and worth it! Need several sessions and self awareness for posture and flexibility - and back strengthening.
    Read more
  • Shamil Ataev3 months ago

    I cannot recommend Dr. Rynn enough! He's incredibly smart, warm, and welcoming, which instantly put me at ease. What really set Dr. Rynn apart was how amazing he was at explaining everything. He broke down exactly what was going on with my spine and walked me through the entire treatment plan so I never felt left in the dark. The best part? I was able to get my consultation and treatment done all on the same day. The adjustment itself was fantastic, and I felt instant relief in my lower back the moment it was done. It’s rare to find a practitioner who combines top-tier expertise with such a great bedside manner. If you are looking for a skilled, compassionate, and efficient chiropractor, do yourself a favor and see Dr. Rynn. I would highly recommend him to anyone and everyone!
    Read more
  • A C2 months ago

    We brought our daughter here for chiropractic adjustments, and we’ve seen encouraging progress. She has become more responsive, and it has honestly changed the way we think about pediatric chiropractic care. We’re so glad we followed their recommendation to see Dr. Valerie, who specializes in pediatric chiropractic. Thank you for your care and dedication!
    Read more
  • Yit Yew Fei2 months ago

    正规的chiropractic clinic不多,Persistence算一个。5 stars给Kee Shan,手法利落不啰嗦,几次调整下来肩颈松了很多。值得信赖的专业度。
    Read more
  • Kah Mun Wong6 weeks ago

    My back felt much better after receiving treatment from Dr Valerie. She is also very helpful in giving advice on workouts or ways to take care of my back. Highly recommended!
    Read more
  • Wong Xi Rong7 weeks ago

    Have been doing chiro session with Dr Valerie since 2022. She is very professional, trustable and understanding.
    Read more
  • Zu En Chiang2 months ago

    I have a great experience with Valerie, she is patient and professional. She took the time to explain my condition clearly, listened to my concerns, and made sure I felt comfortable before starting any treatment.
    Read more

References

  1. Symptoms of whiplash can take several hours to begin, and it usually improves within two to three months, though some people have symptoms for longer. NHS, Whiplash
  2. NHS guidance for whiplash advises continuing everyday activities and advises against using a neck brace or collar for support. NHS, Whiplash
  3. The grading of whiplash-associated disorders from grade 0 to grade IV comes from the Quebec Task Force monograph published in Spine in 1995. Spitzer WO and others, Spine, 1995

Ready to stop working around the pain?

Message our Gonstead chiropractors today. Open seven days, right next to Sunway Velocity.